Refund policy
At Saksham Healthcare, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
📦 Return Eligibility:
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Returns are accepted within 7 days of delivery.
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The product must be:
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Unused and unopened
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In its original packaging
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Accompanied by a valid proof of purchase (order ID or invoice)
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❗ Products that have been opened, used, or tampered with will not be eligible for return.
🔁 How to Initiate a Return:
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Email us at support@sakshamhealthcare.in within 7 days of receiving your order.
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Mention:
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Your order number
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Product name
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Reason for return
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Our customer support team will guide you through the return process and provide a pickup or drop-off option, wherever applicable.
💸 Refund Process:
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Once the returned product is received and inspected, your refund will be processed within 5–7 business days.
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Refunds will be made to the original payment method (UPI, card, wallet, etc.).
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You will be notified via email once the refund has been initiated.
🚫 Non-Returnable Items:
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Items marked as non-returnable on the product page
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Customized or bulk orders
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Health supplements that are opened or damaged after delivery
Have questions?
📧 Contact our support team: support@sakshamhealthcare.in
📞 Or call us: +91-9876543210