Shipping Policy

At Ruphe19 NATURENEST, we are committed to delivering your Ayurvedic wellness and superfood essentials in a timely, secure, and eco-conscious manner. Please review our shipping policy to understand how we process and deliver your orders.

1. Where We Ship

  • We ship to Australia and to all serviceable pin codes across India.
  • All orders are packed and dispatched from Ahmedabad, India.

2. Shipping Cost

  • Standard shipping is free on all orders to Australia and within India.

3. Order Processing Time

  • Orders are typically processed and dispatched within 5โ€“7 business days of confirmation.
  • Orders placed on weekends or public holidays are processed the next working day.

4. Delivery to Australia

  • Orders to Australia travel by international courier from India. Delivery time depends on the courier and on Australian customs and biosecurity checks.
  • Australian authorities may inspect imported food and plant products, which can add time to delivery.
  • When your order ships, we email you the tracking details.

5. Packaging

We ensure all products are securely packed in eco-friendly and tamper-proof packaging to maintain freshness and safety during transit.

6. Delays & Exceptions

While we strive for on-time delivery, certain factors may cause delays, such as:

  • Unforeseen weather or courier delays
  • Incorrect or incomplete shipping address
  • Public holidays or lockdown restrictions

We will keep you informed in case of any unavoidable delays.

7. Contact & Support

For any shipping-related queries or delivery issues, please contact us at:

๐Ÿ“ง Email : helpdesk.ruphe19@gmail.com
๐Ÿ“ž Phone : +91 93286 69073
๐Ÿ“ Address : B/25, First Floor, Amidhara Shopping Centre, Gram Panchayat Road, Bopal, Ahmedabad 380058, Gujarat india